Testimonials

Thank you so much for looking after me and my RAV so well. I knew it would be a good job as I am a returning client and you have always treated me so well previously. Great service, on time and I really do appreciate your going to the bother of sourcing an excellent second hand part required for the repair that was a third of the price of a new one. The use of a courtesy car and having my car washed and vacuumed before my collecting it is also very much appreciated. Please pass my thanks to your team.

Thank You again for everything!!!
Was in a super hurry the other day with an appointment I needed to be at soon after grabbing car.
The car is perfect and runs wonderfully.
Appreciate you
Till next time

We have now had the insurance give us a go on the repairs.

Parts will be ordered this morning and are 3 weeks away from delivery.. This can change daily due to conditions overseas.

The repair time on this vehicle is 15 working days.. This may also change due to external contractors (Skoda NZ) doing the air bag refit to your vehicle as we have to work with their timing and work load.

Hope this is helpful and sorry for the long duration This is just the process.

Let’s email each Friday so we can hopefully give you some better news on timing each week.”

Thanking You

Tyrone Hale

CBD Panel & Mechanical

09-309-1906

From our customer…

“Thank you for that information – it’s very helpful! And like the idea of a Friday update.

I’ll extend my rental and let the insurance company know.

Thanks again,

Little blue Mazda Verisa.
I’m sitting in my car with very happy tears right now.
I don’t know how I didn’t notice this when I picked it up yesterday, but I
am stunned by how immaculately clean and tidy my car is.
I can’t believe you & your team did this.. Well, actually yes i can, you
provide an amazing service, do great work and you’ve been sponsoring the
Rescue Helicopter for 20+ years now.
You even waived the courtesy car fee, and given found out I’d lost my job
last week – that was a huge deal all on its own.
Thank you.. Thank you.. Thank you.

I am one very happy customer.

I was in this morning to pay for a WOF. We discussed an issue whereby I was told a full service had been completed and would cost $200 before any WOF work had been done or advised.

The outcome of the WOF and additional service was a large bill. I felt I had not confirmed I wanted the service but was being charged for it.

There had been some issues with communication and I accept part of that is my responsibility.

Nevertheless, I really appreciated that you listened to what I said and
ultimately split the service labour costs with me. This showed good faith and ensures I will be coming back in future.

The car is also looking great inside – thank you for the clean.

In the end I’m a happy customer and I’ll see you again soon.

Many thanks,

Thank you so much the car looks and feels great.

Cheers,

Huge thanks for the wonderful job you did on our silver Blade…. not just outside, but inside too!

We are very grateful.

Kind regards

I would like to express my heartfelt thanks for giving me the loan car during the lockdown period while I wasn’t entitled to receive one.

I would also thank you for fixing my car beyond my expectation.

You really did try to help

I love NewZealand

I love this nation

I love your kindness

You are a man of your word and I thank you very much!

This means a lot to me, you have worked for me and got this all sorted.

Thank you so much once again.

Look forward to having the car back.

Thanks,

Thanks for your time yesterday afternoon.
Thanks for your advice. It was very empowering which is rare when you have little experience in an area.

Kind regards

My car is running perfectly – thank you for a great job.
I also really appreciated the loan car while you were fixing mine, and also that my car was delivered back all lovely and clean!!
I have to say I’m very impressed with the level of service you provide at CBD, it is excellent and very customer-focused.

Regards